Privacy Policy

This Privacy Policy explains how Find My Physio (“we”, “our”, “us”) collects, uses, stores, and protects your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

Information We Collect

• Personal details such as name, gender, specialization, contact number, email, and address provided during registration.
• Authentication data such as passwords (stored securely using encryption).
• Usage data including interactions with our website and services.

Purpose of Collection

We collect and process your information to:

• Provide healthcare professional search and registration services.
• Enable communication between patients and physiotherapists.
• Maintain records for regulatory and compliance purposes.
• Improve our platform and user experience.

Data Sharing and Disclosure

We do not sell or rent your personal information. Data may be shared only:

• With patients seeking physiotherapy services (limited to professional details).
• With regulators or law enforcement when legally required.
• With trusted service providers who assist in operating our platform, under strict confidentiality obligations.

Data Retention

Personal data will be retained only as long as necessary for the purposes stated above or as required under applicable law.

Security Measures

We implement reasonable security practices and procedures, including encryption, access controls, and regular audits, to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under Indian law, you have the right to:

• Access and review the personal information you have provided.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent for processing, subject to legal and contractual obligations.

Grievance Redressal

If you have any concerns regarding your personal data, you may contact our Grievance Officer:

Name: [Insert Grievance Officer Name]
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Updates will be posted on this page with the revised date.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.